In this customer story, we spoke with Karoliina Forss, who is responsible for recruitment at SAMK. Forss shares how TalentAdore's solutions have helped streamline the recruitment process and improve the candidate experience, as well as what role the development of employer branding plays in their recruitment.
A New Recruitment System to Support the Company's Growth
With a growing number of applicants, SAMK has invested significantly in developing its recruitment processes. When the previous system no longer met their needs, SAMK began searching for a new solution.
Karoliina Forss, who works in human resources, says:
"We needed a solution that makes recruitment management easier while also improving the candidate experience. TalentAdore was selected as the recruitment system thanks to its versatile features and excellent usability. It is also a strong support for developing employer branding, which is one of my key areas of responsibility."
The Goal: An Equal and Transparent Recruitment Process
SAMK continuously recruits new experts to support its educational objectives.
"We are always looking for experts who share our values and are ready to share their knowledge with future professionals," Forss says. "This requires a system that enables efficient communication and supports recruitment management."
SAMK's recruitment emphasizes equality and transparency, and the recruitment system is expected to support these values.
"The most important thing is that the application process is easy and quick for the applicant. We do not want applicants to find filling in forms difficult, for example," Forss adds.
For SAMK, every recruitment is important and every encounter is unique. Diversity is a strength. Hiring a new employee is seen as an investment in the future, which is why the company invests time and resources to ensure that every new team member receives a comprehensive and high-quality onboarding. Read more about SAMK as an employer and see open positions here: https://www.samk.fi/samk/tyopaikat/.
Ease of Use and Data Security as Top Priorities
SAMK's recruitment team considered ease of use and data security particularly important in a new recruitment system. The solution offered by TalentAdore quickly convinced the team.
"TalentAdore has helped us ensure that all recruitment-related communication takes place on time and with high quality," Forss says. With the system, SAMK has significantly improved candidate communication, and applicants have also provided positive feedback.
Forss also emphasizes the importance of data security in the recruitment process. Data security has improved considerably with TalentAdore, which is important when handling large amounts of personal data.
Faster and More Efficient Recruitment
One of the greatest benefits has been the acceleration of the recruitment process. Forss continues:
"With TalentAdore, we have been able to significantly streamline our recruitment process. Communication has improved and application processing is faster."
The system's analytics features have also proven extremely useful.
"Through reporting, we can monitor the development of applicant numbers and examine how we can further improve our recruitment process," Forss notes.
SAMK plans to make use of more of the system's features in the future, such as integrations with other systems currently in use, which will be introduced gradually.
Praise from Applicants and Managers
TalentAdore has also received positive feedback from applicants.
"We have received a lot of praise for the fact that our candidate communication is clear and fast. This is important to us, as it strengthens our employer brand," Forss adds.
Recruiting managers have likewise been satisfied with the system's ease of use.
"CVs and cover letters are easy to review, and evaluating applications runs smoothly," Forss says. TalentAdore's intelligent candidate sorting saves time and provides a good overview of applicants already in the early stages of the process.
Collaboration with TalentAdore
SAMK has also been satisfied with the customer service provided by TalentAdore.
"The collaboration has gone excellently from the very beginning. Customer support has always been available, and we have received answers to questions quickly," Forss says.
Forss also emphasizes that the system training and implementation went very well. TalentAdore's customer success manager was closely involved in all stages of the process, and the training was comprehensive and easy to absorb.
Future Development Opportunities
Although SAMK has already benefited from TalentAdore's recruitment system in many ways, new opportunities for utilizing the system are seen in the future.
"We intend to adopt more of the system's features going forward, such as integrations with other systems currently in use," Forss says.